Contact details

Contact details

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Our Helpdesk and Frequently asked questions are designed to assist you with digital TV.

If you still require further assistance, please contact the Digital Switchover Taskforce using the form below. 

Feedback/enquiry *:

If you are enquiring about digital TV reception or transmission, please include your street address to help us look into the matter and provide a more accurate response.


Postal address
Department of Communications
Digital Switchover Taskforce
GPO Box 4112
Sydney, NSW, 2001

Australian Business Number (ABN)
51 491 646 726

Street Address
Digital Switchover Taskforce
Department of Communications
Level 18, St Martin's Tower
31 Market Street
Sydney, NSW, 2001

Users who are deaf or have a hearing or speech impairment
TTY users phone 1800 555 677 then ask for 1800 20 10 13.
Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for 1800 20 10 13.
Internet relay users connect to and then ask for 1800 20 10 13.

Translating or interpreting services
People who need assistance with English can telephone 131 450 for the national Translating and Interpreting Service (TIS). The TIS offers support for over 120 languages and dialects at any time of the day or night.
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