Question

What is the Australian Government Retail Advisor Scheme?

Answer

The scheme has been established for retailers, as part of the Australian Government’s quality assurance measures to give consumers confidence when purchasing digital television reception equipment.

Under the scheme, retailers who supply digital television equipment can register to have their business licensed to use the Australian Government Get Ready for Digital TV logo and to nominate staff to become Digital Advisors.

In order to qualify as Digital Advisors, staff from approved retailers must complete an online assessment module. Once approved, retail staff will be able to inform consumers about the options to get ready for digital television, the digital switchover labelling scheme, digital switchover and where to find more information.

The scheme is not available to door-to-door or other roaming type businesses.

Participation in the scheme is voluntary.